Frequently Asked Questions (FAQs)

At MerryMagicHome, we offer a variety of unique home decor products, including magical lamps like our Cube Lamp and Crystal Ball Night Lamp, cozy faux fur pieces such as our Heart Shaped Faux Fur, and soothing aroma diffusers like the Rotating Water Drop Aroma. Each product is designed to create a warm, magical atmosphere in your home.

2. How long does shipping take?

We offer worldwide shipping! All orders are processed and shipped within max 10  business days. Delivery typically takes 10 business days depending on your location. You will receive a tracking number once your order has shipped.

3. Do you ship internationally?

Yes, we ship to most countries worldwide. If you’re unsure about shipping to your location, feel free to contact us for more information.

4. What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and PayPal. You can also use other secure payment methods available in your region.

5. Can I modify or cancel my order?

Once your order is processed and shipped, we are unable to modify or cancel it. Please double-check your order details before completing the purchase. If you need help with an order, feel free to reach out to our support team, and we will do our best to assist you.

6. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order online.

7. What should I do if my item is damaged or defective?

We take great care to ensure that your items arrive in perfect condition. However, if your product is damaged or defective, please contact us within 7 days of receiving your order. We will work with you to resolve the issue and ensure you’re satisfied with your purchase.

8. Do you offer returns or exchanges?

We want you to be completely happy with your purchase! If you’re not satisfied with your product, you may return it within 15 days of receiving it, as long as the item is unused and in its original packaging. Please contact our customer service team to initiate a return or exchange.

9. How can I contact customer support?

If you have any questions or need assistance, feel free to reach out to us:

Email: support@merrymagichome.com